Data We Collect and Why We Hold It
When you open an account, we collect the details you provide — your name, mobile number, email address, and the payment method you link, whether that is bKash, Nagad, or Rocket. We also log device type, browser session data, and IP address so we can detect
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unusual login attempts and keep your account secure. Transaction records, including deposit amounts and withdrawal requests tied to your wallet, are retained to process payments correctly and resolve any disputes you raise with our support team. We do not collect data beyond what is needed to
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operate your account and handle your transactions. We do not share your personal details with advertisers or unrelated third parties. If we work with a third-party payment processor to route a bKash or Nagad transfer, that processor receives only the information required to complete the transaction.
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Data is kept for as long as your account is active or as required by applicable rules in your eligible region. You have the right to ask what data we hold on you, to correct inaccurate details, and to request that we close your account and
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delete your records. Use depends on local law and eligible regions — if your jurisdiction restricts access, this policy still governs any data we may have already collected.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.